Having the right trade accreditations gives reassurance to existing and new customers that they can put their trust in us to deliver their goods. It's a guarantee that our high standards are verified and we have the expertise to perform the services we offer.
Achieving an accreditation means we have been reviewed and inspected to ensure we are doing exactly what we say we are doing and that there is a chain of traceability for the services we provide.
ISO 9001 Certification
As members of Pall-Ex, one of the leading freight distribution services, we hold ISO 9001 Certification. This sets out a number of quality management principles that we abide by, which includes having a strong customer focus. It's there to help us be more efficient and ensure customers are consistently getting a good quality of service.
The certification requires us to define our own objectives, such as always going above and beyond our customers' expectations, and show how we are continually improving to meet them. It helps us ensure we put our customers first, which in turn can lead to repeat custom and new clients.